"Our company added WorkForce Connection and Employee Self Service in 2009. With these upgrades, Lucid assisted with a review of our entire payroll process. This allowed our payroll staff to take "ownership" of the system. We made improvements to increase efficiency, processes and insure accurate reporting. The support, knowledge and guidance from Jason and his staff allowed us to maximize the use of an incredible payroll tool. Thanks Jason!"
Kim Buchanan, Senior Accountant
Family Care Network
Services
Looking to get the most from the software and systems you already have in place? Lucid offers an array of specialized services to boost your operations from acceptable to optimal.
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Needs Analysis
Our clients are unique and so are their operations. Analyzing the "big picture" and determining a client's exact needs is what we do best. In some cases that is a simple change to an existing process. Other times it may require a sophisticated custom-designed solution or incorporating a third-party program. Either way, we work to achieve the results our clients seek. -
Software Selection
It can be daunting sifting through the pros and cons of all the software solutions available on the market today. From CEO to end-user, having the right software is critical. Keeping your specific business needs in mind, we select and customize programs in order to provide software that is the perfect fit and thereby maximizing business potential.
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Business Process Improvement
Often times business processes are cumbersome or time-consuming but they don't have to be. Identifying areas of potential improvement in your business process allows us to streamline your operations so you can operate with ease and efficiency. Whether it means reducing your inventory levels or helping you gain better insights about your customers, we look at everything from beginning to end.
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Project Management
Lucid's ability to effectively manage projects of all sizes allows clients to meet their unique goals and objectives with ease. Our standard implementation methodology begins with careful definition of the specific project goals and objectives. Project scope and required resources are defined, budget and timeline are established, and a risk analysis is performed. Upon client approval, a thorough discovery process follows allowing us to plan and design the solution in mind. The solution is then configured, tested, and finally deployed. Finally, the project is reviewed with the client to measure the success of the project and overall satisfaction. Because successful projects are a team effort, Lucid has established a framework to encourage regular communication and allow course corrections to be made as needed. The use of a Share Point site and weekly status update meetings provide open visibility and ongoing communication and ensure the project is on target at all points in time.
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Application Development & Integration
Our understanding of business processes combined with our technical expertise makes for a potent combination. Sometimes clients need a way for different systems to communicate; other cases require a specific solution to solve an immediate and particular need. This is where we really excel. We put all the pieces together.
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Training
Training is an ongoing process. As our clients' businesses grow and their expertise increases, their training needs evolve. We facilitate ongoing training as these changes occur.
We offer on site, in-house, and web-based training. We also work with our partners to provide further training tools such as anytime learning and live or recorded webcasts.
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Data Analysis and Report Writing
Our objective is to advance your systems by collecting and organizing data so it can be retrieved quickly and provide you with information that is valuable. We understand your purchasing manager may be interested in different information than your sales manager.
Using a variety of methods we can take your system to the next level by creating tools, dashboards, or reports to get the right information to the right people within your company. Let your systems do the work for you by reporting what products are selling well, when inventory is too low, where expenses are too high, or who your key customers are.